Where the work was getting harder.
For a restaurant operator with 16 locations and 450+ employees, scheduling, attendance, leave and payroll are directly connected to service continuity. Al-Makan had outgrown manual HR administration. Employee records were decentralized, roster allocation could be inconsistent, and payroll accuracy depended on reconciling information from several sources. Management needed a faster way to see what was happening across branches.
- Manual shift allocation and attendance reconciliation made branch-level coordination difficult.
- Payroll accuracy relied on verifying data from multiple sources.
- Leave conflicts and decentralized employee information limited real-time management visibility.
A system shaped around the operation.
The HCM rollout combined attendance and biometric integration, payroll automation, roster and shift scheduling, leave workflows and a centralized employee database. Role-based access gave HR, operations and store managers the information relevant to their responsibilities. A phased implementation—data centralization, configuration, training, pilot deployment and wider rollout—helped establish accountability for schedule uploads and attendance review.
- Introduced attendance and biometric integration, payroll automation and roster scheduling.
- Centralized employee records and leave workflows for HR, operations and store managers.
- Used role-based access and a phased rollout to clarify local accountability.
What changed in the day-to-day.
The source records a 60–70% reduction in manual HR work, alongside improved payroll accuracy and scheduling compliance. The change also created stronger visibility for leadership and clearer accountability across levels of management. In a multi-location restaurant operation, that translates into more dependable workforce coordination during the ordinary and peak periods that shape daily service.
- 60–70% reduction in manual HR work reported in the customer source.
- Improved payroll accuracy, scheduling compliance and workforce visibility.
- More structured accountability across HR, operations and branch teams.
“Enfinity HCM helped us bring more structure, visibility, and accountability into our HR operations.”← All success stories